Welcome to ck4 com. We understand how important your personal information is to you. That's why ck4 com has maintained a clear and transparent Privacy Policy from the start — outlining exactly what data we collect, why we collect it, and how we keep it secure.
This Privacy Policy applies to the ck4com.bet website and its applications and services. By creating an account or using our services on ck4 com, you agree to this Privacy Policy.
Ck4 com's Privacy Policy follows internationally accepted data protection principles. Crafted specifically for the Bangladesh market, this policy ensures every user can enjoy our services with complete peace of mind.
Ck4 com only collects information that is necessary to provide its services. Collecting excessive or irrelevant data goes against our policy.
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, mobile number | Account communications & security alerts |
| Financial information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device information | IP address, browser, operating system | Security Verification & Fraud Prevention |
| Usage data | Game history, betting patterns, login times | Service Improvement & Personalized Experience |
| Cookie information | Session tokens, preference settings | Site functionality & user experience |
Ck4 com collects information through various methods. Each method is transparent and carried out with your knowledge.
- Provided directly: Information you provide when filling out registration forms, KYC verification forms, or when contacting support.
- Collected automatically: Device and usage data collected via cookies, log files, and tracking technologies while you use the site.
- Payment processor: Transaction details associated with payments made via bKash, Nagad, Rocket, or a crypto wallet.
- Third-Party Verification Providers: Information obtained from an authorized KYC provider for identity and age verification.
- Public Sources: Relevant public records or regulatory databases used for fraud prevention.
Ck4 com uses the data it collects for the purposes listed below. Each purpose is legitimate and aimed at improving the quality of service you receive.
- Account Management: Account creation, verification, login security, and account recovery.
- Transaction Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Legal Obligations: To comply with AML (Anti-Money Laundering) and KYC policies and meet regulatory requirements.
- Service Improvement: To analyze user experience and improve the quality of our site and app.
- Personalized Offers: To show you relevant bonuses and promotions based on your preferences and betting history.
- Customer Support: To address your complaints, questions, and support requests.
- Contact: To send important account notices, security alerts, and promotional messages (subject to your consent).
Ck4 com uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.
| Types of Cookies | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security tokens – essential for the site to function | Deleted at end of session |
| Functional cookies | Remembers your language preference, time zone, and previous settings | 1 year |
| Analytics cookies | Site traffic and user behavior analytics | 6 months |
| Security cookies | CSRF protection, device fingerprint verification | 30 days |
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.
Ck4 com uses industry-leading security measures to protect your data. Our security team monitors systems around the clock, 24 hours a day.
- SSL/TLS Encryption: All data sent to and from the site is protected by 256-bit SSL encryption. You can verify this by looking for the padlock icon in your browser.
- Encrypted Storage: Sensitive data stored in the database (passwords, payment details) is always kept in encrypted form.
- Two-Factor Authentication: You can enable 2FA on your account for an added layer of security.
- Regular Security Audits: Regular system audits and penetration testing conducted by independent security experts.
- Payment Data Security: Card numbers and mobile banking PINs are never stored on our servers. Payments go directly through the payment provider's secure gateway.
- Data Center Security: Data is stored in secure data centers equipped with physical security, firewalls, and intrusion detection systems.
Ck4 com does not retain data longer than necessary. Retention periods by data type are outlined below.
- Account Information: For the full duration your account is active, and for a minimum of 5 years after closure (in accordance with AML regulations).
- Transaction Records: 7 years — as required by financial regulatory authorities.
- Cookies & Session Data: Session cookies are deleted upon logout; all others expire automatically at their set intervals.
- Support Conversations: Retained for 2 years after the issue is resolved.
- Marketing preferences: Updates immediately after opt-out and records are retained for 3 years.
As a ck4 com user, you have several important rights regarding your personal data. We respect these rights and are here to help you exercise them.
Right to access
You may request to know what personal data we hold about you. Information will be provided within 30 days of your request.
Right to Rectification
You can request corrections to any inaccurate or incomplete information via your account settings or by contacting support.
Right to Erasure
After closing your account, you may request that your data be deleted. Everything except information we are legally required to retain will be erased.
Right to Object to Processing
You may object to the processing of your data for marketing purposes and opt out at any time.
Right to data portability
You may request a copy of your data in a standard format (JSON/CSV) that can be used with other services.
Right to Restrict Processing
You may request that the processing of your data be temporarily restricted under certain circumstances.
Ck4 com is strictly prohibited for users under 18. We do not knowingly collect personal information from minors.
- Age is verified at registration, and accounts cannot be created by anyone under 18.
- Age verification through the KYC process is mandatory.
- If a minor's data is collected inadvertently, it will be deleted immediately and the account will be terminated.
- Parents or guardians with concerns about a minor's data may contact us at support@ck4com.bet.
Ck4 com may update this Privacy Policy as needed — changes may be made when new services are added, laws change, or security is improved.
- Advance notice will be sent to your registered email for any significant changes.
- The "Last Updated" date at the top of the page will be revised accordingly.
- Minor updates may be applied directly to the page without a separate notice.
- Continued use of the site after any changes will be considered acceptance of the updated policy.
- If you do not agree to the revised policy, you have the right to close your account.
If you have any questions, concerns, or requests regarding our Privacy Policy, feel free to contact us directly. ck4 com is always here for you.
- Email: support@ck4com.bet – for any privacy-related enquiries.
- Live Chat: Live chat button at the bottom right of the site — active 24/7.
- Response Time: General requests are handled within 24 hours; data access or deletion requests are fulfilled within 30 days.